Returns & exchanges

We have been there and we know how important it is that you find the right one for you!

All Rings

• You have 30 days from the date of delivery to exchange or return your ring. You may change out your size, width, style, or simply return. 
• Custom/engraved rings are FINAL Sale and may NOT be returned or exchanged. NO EXCEPTIONS.
• Exchanges do NOT incur a restocking fee. PLEASE NOTE: there is a $25 restocking fee for all ring returns.

*Additional notes: All rings must be in clean, "unworn," and salable condition to be accepted for return or exchange. We reserve the right to charge a damage fee on any rings returned with excessive scratching or other abuse.

If your purchase is a final sale item, such as an engraved ring, no returns or refunds are allowed.

Size Exchanges

We cover one free size exchange during the first 30 days of having your band. Additional size exchanges will incur a fee of $20 for all bands (non engraved). For additional resizes, we will invoice you for the additional exchange fee, then provide a shipping label, and then we can track everything being shipped both ways. To start the process for an additional size exchange, message us on our site or email us at heaweddingbands@gmail.com.

Where do I go to start the Return or Exchange process?

To initiate an Exchange or Return of a Happily Ever After Wedding Bands product, please message us on our site or email us at heaweddingbands@gmail.com.